Khoros is Great!
Updated July 11, 2023

Khoros is Great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Marketing

We use Khoros Marketing to schedule and publish all of our social media including campaign content and paid/boosted social. The business problems the product addresses is the ability to organize our content into different labels, names, categories, etc. and keep it all in one place. Our scope is our corporate channel followers and our branches.
  • Schedule/publish content
  • Label content
  • Content Center - campaigns
  • Analyze content
  • Instagram publishing features
  • Want to be able to export calendar easier
  • Alt text for all channels and not just one or two
  • Improved campaign management
  • Quickly pause all social in crisis situations
  • Quickly grab analytics/metrics
Yes! Our Youtube Channel has seen great success from working with Khoros Strategic Services and we even were nominated as runner-up for a Khoros Kudos Award!
Using centralized visibility of teams to ensure all content is on-brand from other branches
It's great but can always improve.

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

Yes

Did implementation of Khoros Marketing go as expected?

No

Would you buy Khoros Marketing again?

Yes

They stand very close together but ultimately we are more familiar with Khoros and have put more time and energy into implementing the platform into our workflow.
It's great for a big company that has a lot of moving parts. You an even pause all social during crisis situations and give other admins different kinds of limited access.

Khoros Marketing Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
8
Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
10
Workflow management
10
Automated routing and prioritization
10
Customer interaction histories
10
Bulk actions
10
Lead generation
10
Content marketing
10
Campaigns and promotions
10
Twitter
10
Facebook
10
LinkedIn
9
Instagram
8
Pinterest
8
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
10
Role-based user permissions & privileges
10
Mobile access
6