Khoros Marketing - A great experience!
August 31, 2021
Khoros Marketing - A great experience!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)
We have used Khoros Marketing for 2 years, for our B2C and Corporate Social Media Communications, across the whole organization. The central social media team produces the editorial line and contents. The market correspondents adapt, translate, and publish the posts. We use Khoros as a publishing and processing tool for the translations and coordination between the central and market teams.
- The calendar is really useful for us.
- Analytics are the base for our perfect reviews.
- Inbox for community management.
- The configuration possibilities, including approvals.
- Some social media formats (IG stories for example) publications.
- Improved our social engagement, brand consistency.
- Improved our targeting, content production, based on perfect reviews.
- Improved our community management with better monitoring.
We are fully satisfied with our customer relationship. When we have projects we always find a solution.
We use Khoros Marketing as the only tool to publish anything on social media. All contents are approved by the central team. Our brand consistency has well improved this way.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
Yes
Would you buy Khoros Marketing again?
Yes
We had a specific sheet for the features we needed and chose Khoros Marketing based on this.