Former Lithium user who's looking forward to use Khoros Marketing!
November 06, 2021

Former Lithium user who's looking forward to use Khoros Marketing!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

We use it to post our social media content (copy, pictures, videos), to target a specific audience, and to follow performance data. This way, we can easily find every post we made in the past, file posts by subject or theme, and use these tags to get data reports.
  • Filing system.
  • Targeting audience.
  • Give a status on the posting progress.
  • Can't post on every social media platform.
  • Data reports are hard to create and import.
  • Overview of the upcoming posts is not user-friendly.
  • Time saving for overview data performance.
  • Time saving for posting content.
  • Improving management of Facebook publications.
Do not use it for this purpose.
Lithium has to be improved. I'm very enthusiastic to know I'll be using Khoros Marketing soon.

Do you think Khoros Social Media Management delivers good value for the price?

Not sure

Are you happy with Khoros Social Media Management's feature set?

Yes

Did Khoros Social Media Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Social Media Management go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Social Media Management again?

Yes

I just want to specify that I use Lithium marketing and not the new Khoros Marketing tool.

Khoros Social Media Management Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
3
Broad channel coverage
Not Rated
Content planning and scheduling
6
Audience targeting
8
Workflow management
5
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Lead generation
Not Rated
Content marketing
6
Campaigns and promotions
Not Rated
Twitter
8
Facebook
7
LinkedIn
1
Instagram
1
Pinterest
Not Rated
Campaign success analytics
4
Real-time tracking
2
Competitor analysis
Not Rated
Role-based user permissions & privileges
1
Mobile access
1