Give it a try it worth it!
February 23, 2022

Give it a try it worth it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

It's been a year now that we use Khoros in our company. It has helped us to simplify the daily work of our team and also simplify workflow between different countries. We have now deployed Khoros around 20 entities and we will continue to deploy more entities in the next year. The ability to create initiatives with different roles permissions and roles has helped us a lot!
  • Planning Calendar
  • Workflow with different teams
  • Manage roles and permissions in an international ecosystem
  • Analytics
  • More publishing format specially for LinkedIn
  • Advertising
  • Improve daily work
  • Secure access to social accounts
  • Better view on post performances per labels
For the moment we are still leveraging how we can use the best of Khoros. In our organization, every entity is independent with different needs so we need to fill those needs with different use cases in order for the entities to benefits the most from the tool. Definitively Khoros help us in order to better analyze our Social actions to optimize our content strategy.
Using Khoros improve the level of security of our Social accounts because now we connect our social accounts into Khoros and we don't need to grant admin to different peoples that can leave the company at any time. Also, we implement our corporate SSO in order to secure access to Khoros even more strongly.
No comment

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

Yes

Did implementation of Khoros Marketing go as expected?

Yes

Would you buy Khoros Marketing again?

Yes

Khoros Marketing is well suited in order to manage daily work and to organize calendars and campaigns inside the platform. It has turned out to really help how the teams are working in one single environment instead of exchanging email with CSV files in order to manage content. It helps us also to tag the content we post in order to track the efficiency of our social media actions.

Khoros Marketing Feature Ratings

Content planning and scheduling
9
Audience targeting
9
Workflow management
10
Automated routing and prioritization
10
Customer interaction histories
10
Bulk actions
9
Content marketing
9
Campaigns and promotions
8
Twitter
8
Facebook
8
LinkedIn
7
Instagram
8
Pinterest
8
Campaign success analytics
8
Real-time tracking
7
Role-based user permissions & privileges
8
Mobile access
9