Great customer experience with hands-on training!
Updated July 15, 2023
Great customer experience with hands-on training!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Social Marketing
Overall Satisfaction with Khoros Marketing
Full cycle use of social media: Organic: publishing, reporting, and social listening Paid: reporting and social listening
facebook, Instagram, LinkedIn
facebook, Instagram, LinkedIn
- Training/Support: LOVE the 1:1 shared screen training method.
- Vast Report: I really like how Khoros offers such a detailed reporting options with customization based on our needs.
- Clear Publishing Dashboard: I like how the calendar view is really user friendly
- LinkedIn integration within Inbox to have a stream of mentions.
- better app experience for publishing to instagram
- integrations with Phenom Analytics (in the same way you pull in traffic insight for Google Analytics)
- Threads integration
- Ability to quickly help candidates stuck in the pipeline by responding to questions via Facebook
- Ability to show results on specific categories, like sustainability or D&I
- Ability to see and manage multiple channels in one spot
- Ability to catch all comments—nothing is lost
- Ability to categorize content themes and report insights accordingly
We're able to see the metrics to back up our future decisions. For example, we know what creativity resonates best with our audience through Khoro's insights.
We’re able to identify negative comments and and route them to the appropriate team.
Do you think Khoros Marketing delivers good value for the price?
Yes
Are you happy with Khoros Marketing's feature set?
Yes
Did Khoros Marketing live up to sales and marketing promises?
Yes
Did implementation of Khoros Marketing go as expected?
Yes
Would you buy Khoros Marketing again?
Yes
Great analytics