March 23, 2022
Score 9 out of 10
- Testing and Optimization
Overall Satisfaction with Kibo Personalization, powered by Monetate & Certona
We use monetary everywhere on our site. We use product recommendations, testing, and personalization (just scratching the surface on personalization) capabilities as well as using the tool as an agile fix for issues that arise on site until we can get development resources applied. We also use it for custom alerts and targeted customer campaigns.
- Product recommendation
- Quick HTML/Text fixes
- Product recommendation strategies
- Personalization engine context
I'd like the targeting to be better but adding experiences is pretty straightforward
Do you think Monetate delivers good value for the price?
Are you happy with Monetate's feature set?
Did Monetate live up to sales and marketing promises?
Did implementation of Monetate go as expected?
Would you buy Monetate again?
Out of the gate, we used Monetate to fix things that would have taken weeks to get fixed until a build happened. We also used it to stay agile with customer messaging for COVID. It is well suited to place product recommendations across the site and personalize experiences on site.