Impressed so far.
April 01, 2022

Impressed so far.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Certona (legacy)

Modules Used

  • Recommendations

Overall Satisfaction with Kibo Personalization, powered by Monetate & Certona

We use Certona to provide product recommendations to customers, in an attempt to increase spending & provide suitable additional options.
  • Recommend products.
  • Provide related products.
  • Out of stock products recommended.
  • Un-related recommendations.
  • Basket value increases.
  • Increase in revenue per session.
Set in the middle as I haven't had to use the support team before.
Not a personal experience I have had, but marked high as my colleague speaks highly of the process.
Really impressed with how easy it is.

Do you think Monetate delivers good value for the price?

Yes

Are you happy with Monetate's feature set?

Yes

Did Monetate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Monetate go as expected?

I wasn't involved with the implementation phase

Would you buy Monetate again?

Yes

I think the tool is really good and has great potential. Just we often find irrelevant products being recommended also out of stock.