Best growth tool for small businesses!
September 23, 2021
Best growth tool for small businesses!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kickserv
Kickserv is crucial at maintaining an accurate database of information on our clients that we service on a semi-annual basis. We are in the carpet, upholstery and water damage mitigation business. Dispatching is also very important and easy to use for our customer service staff. Kickserv also has a phenomenal mobile application that keeps our technicians aware of daily activities and changes that may occur. The app has many features such as the ability to keep a record of time for each project, as well as phone dialing and mapping capabilities.
- Dispatch planning
- Mobile applications for techs
- Easy-to-use / Easy-to-learn cloud application
- Customer service support is quick and easy
- Integration with email marketing
- Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
- More ability to customize templates (like adding additional artwork, pictures)
- Dispatching
- Scheduling
- Workorder and invoicing generation
- Growth of company - ability to do more jobs with organized systems
- Less time wasted contacting crews and customers - Kickserv automates this!
- We can charge more per job because of the professional looking invoices and online customer communications portal. We stand out from the competition.
Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
Do you think Kickserv delivers good value for the price?
Yes
Are you happy with Kickserv's feature set?
Yes
Did Kickserv live up to sales and marketing promises?
Yes
Did implementation of Kickserv go as expected?
Yes
Would you buy Kickserv again?
Yes