Kindful is decent for the price
August 03, 2021

Kindful is decent for the price

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kindful, a Bloomerang product

We use Kindful in our fundraising/development department to keep track of donors and donations. It's a cloud-based CRM like you'd find in any nonprofit development shop.
  • It functions fairly well as a CRM
  • Easy to find donors and connected info
  • Support is pretty good
  • Printing a thank you from gift entry
  • Editing a thank you from kindful rather than downloading a PDF
  • Difficult to link donors to organizations and vise versa
  • Running reports is difficult
  • Donor records
  • Donation records
  • Acknowledgement letters
  • Mailing Lists
  • It does the job we need it to do, mostly
Kindful is cheaper than RE so we went with it. However, Kindful does not have as many features and is less robust than RE.

Do you think Kindful, a Bloomerang product delivers good value for the price?

Yes

Are you happy with Kindful, a Bloomerang product's feature set?

Yes

Did Kindful, a Bloomerang product live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Kindful, a Bloomerang product go as expected?

No

Would you buy Kindful, a Bloomerang product again?

Yes

Kindful is good at straightforward donor entry, donor search, and visualizing donations from month to month or year to year with dashboard graphics. It was a tough migration from RE and we've got hundreds of messed up records and fields that I have to manually repair every time I encounter one of those records.