Switching to Kinsta was a game-changer for my online business!
February 23, 2022

Switching to Kinsta was a game-changer for my online business!

Tammy Slauenwhite | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kinsta

Kinsta is the BEST web hosting company I have ever signed up with and I am pretty sure I will be with them for many years to come. From day one, Kinsta has provided exceptional customer service. I can be working on my website late at night and still get help through live chat. I also have been able to remove plugins that I had paid subscriptions to use prior to switching to Kinsta. So it's not really more expensive when you start looking at the entire package - fewer plugin subscriptions and less money paid for specialized help. I also need to mention their user interface is clean, organized, and easy to use. Oh, and my website speed - WAY FASTER! Overall, the Kinsta team helps me solve problems, fast, and they are always so kind and polite. I am one extremely satisfied customer and I can't recommend them enough.
  • Exceptional customer service, 24/7
  • Finds and solves problems quickly
  • If they can't solve the problem, they provide other possible solutions
  • Fast and always up-to-date
  • I can't state an area where they can improve because they are just so damn good.
  • Speedy customer service
  • Fast solutions
  • Fast web hosting
  • My website loads way faster and my members love this
  • My bounce rate is now under 1%
  • My website visitor rate has doubled per month, that's a 100% increase
There is no comparison between Just Host and Kinsta. It's like going from driving a junky old sluggish car to driving a brand new fully-loaded race car. Kinsta is so much better, in every way imaginable. Now that I'm with Kinsta, I see the difference and I'll go back to cheap web hosting ever again.

Do you think Kinsta delivers good value for the price?

Yes

Are you happy with Kinsta's feature set?

Yes

Did Kinsta live up to sales and marketing promises?

Yes

Did implementation of Kinsta go as expected?

Yes

Would you buy Kinsta again?

Yes

Quick customer service and problem-solving skills. There are times I'm working on a project and something unexpected happens. I contact Kinsta through live chat and every single time they have been able to help me fix the issue immediately. One time I was working late at night and they were still there to support me. It's just mind-blowing awesome that they can do this. To me, this means everything and is worth every penny I spend.

Using Kinsta

1 - I'm a solopreneur. I do it all, myself, including the web design, updates, marketing, and so on. This is why Kinsta is so important to me. Their customer support is worth every penny I spend. I feel they have helped me solve problems faster than even contacting outside support from developers. It's important to me.
  • Increasing speed of my website
  • Increasing functionality of my website
  • Increasing visitors and conversions