Intuitive, adaptable, and a life saver for busy managers
March 03, 2022
Intuitive, adaptable, and a life saver for busy managers
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kintone
I was consulting for a rapidly growing organization. They needed a system that could track both daily workflow and major projects. Too many things were falling through the cracks, processes weren't being followed consistently, and management didn't have a clear line of sight into status on important projects. The goal was to find a system that could meet all of those needs. I researched systems that could meet their needs, presented them with the best options, and Kintone was the best combination of function and price.
Pros
- Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
- Ease of use. The interface is intuitive.
- Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Cons
- One of the main needs that went unmet was for a singular calendar that would show all organizational activities at once.
- Several categories in our apps showed up in a foreign language, and even with tech support, we were never able to solve it. We eventually just learned the symbols and their English translations. Workable, but not ideal.
- Overall dashboards. The in-app dashboards are great, but if we want an overall picture of the entire organization, it's hard to get.
- Improved quality and consistency
- Increased management capacity--no longer needing to manually track who's doing what
- Improved process flow due to the nature of modeling. It provides a chance to think through the process and create an efficient and effective flow.
We selected Kintone because it was the best combination of price and function. We needed something that could grow and scale with the organization, and that included looking at future prices. We didn't want to invest in something if we would be priced out five new users later. We also needed something that didn't need a full-time administrator. We needed something flexible, where a non-technical administrator with plenty of other responsibilities could create apps and pull reports with relative ease.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
Yes
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes
Comments
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