Item: Kissflow
Rating: 5
Author: Cameron Walker

Overall Satisfaction with KiSSFLOW

Use Cases and Deployment Scope

KISSFLOW is used by the sales team to submit prospective client credit and setup information for review. It assists and streamlines the workflow process to set up an account, so all stakeholders can view and respond accordingly to pertinent documents. It eliminates the need for multiple emails to multiple parties.

Pros and Cons

Pros

Great value
Simple and easy to use interface
Integrates easily into workflow

Cons

Doesn't integrate with Oracle Cloud CRM
Inability to skip sections if it's a required field
Error messages at times

Return on Investment

Quicker account setup
Less time spent emailing paperwork to support team
Central depository for all relevant prospect information

Other Software Used

Oracle CRM, Slack, Tableau Online

Likelihood to Recommend

The system is worth it if you are looking for a digital workflow management software. It has most functionality to address workflow problems in any size organization. Reporting and lack or data lag can be clunky at times, but overall much better than a paper process.

Comments

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