KISSmetrics - good for the basics
Anne Seckinger | TrustRadius Reviewer
December 13, 2013

KISSmetrics - good for the basics

Score 5 out of 10
Vetted Review
Verified User
Review Source

Software Version

Medium

Overall Satisfaction

  • KISSmetrics provides a concise summary of website visitors
  • KISSmetrics shows the activity of website users
  • KISSmetrics allows for analysis to be conducted on website usage patterns over time
  • KISSmetrics is difficult to navigate as the layout is too basic to function well.
  • It is inconvenient to take the results of KISSmetrics and then copy and paste data out in order to create a usable and viewer-friendly summary.
  • KISSmetrics could improve upon the aesthetics of their site.
  • KISSmetrics assisted in the creation of a more targeted website for our company. The data we obtained from them showed when/where visitors were looking at our website.
  • KISSmetrics increased employee efficiency as it highlighted which efforts were attracting consumers and which efforts were not.
  • The data we obtained from KISSmetrics was used to create summary reports.
KISSmetrics was useful and concise, but it lacked usability and features that similar services have. The best part of my experience with KISSmetrics was their graphing feature, but many other sites can provide the same type of summary. KISSmetrics is beneficial for summarizing website visitor data but for detailed information, try something else.
I would recommend KISSmetrics to someone who needs basic information about usage of their website. KISSmetrics might be particularly of use to start-up or small companies which do not have that much data to process and could function with basic analyses of their data.