Kissmetrics Love
Overall Satisfaction with KISSmetrics
This product provides excellent information to make informed choices around our data. It has given us insight into our consumers as to how and when they are using our products. It's been a lifesaver and their blog and helpful resources have been what we use to ensure we're on the right path with the product.
Pros
- Excellent Customer Service
- Supportive blogs and resources
- Realistic data assessments
Cons
- The price per month is expensive for smaller businesses, but is worth it in order to grow and understand your customers.
- Helped us understand where to position our content.
- Learned key findings around our customers to better understand their interests.
- Helped us tailor our web experience to increase sales.
We've used google analytics and hubspot. Kissmetrics provides for us the complete picture to make those other services more useful. From the combined findings we can make better decisions around our content to best reach our audience and interact with them.
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