Kissmetrics Love
May 23, 2014

Kissmetrics Love

Angela Estelle Wells, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with KISSmetrics

This product provides excellent information to make informed choices around our data. It has given us insight into our consumers as to how and when they are using our products. It's been a lifesaver and their blog and helpful resources have been what we use to ensure we're on the right path with the product.
  • Excellent Customer Service
  • Supportive blogs and resources
  • Realistic data assessments
  • The price per month is expensive for smaller businesses, but is worth it in order to grow and understand your customers.
  • Helped us understand where to position our content.
  • Learned key findings around our customers to better understand their interests.
  • Helped us tailor our web experience to increase sales.
We've used google analytics and hubspot. Kissmetrics provides for us the complete picture to make those other services more useful. From the combined findings we can make better decisions around our content to best reach our audience and interact with them.
I feel we are still in the growth phase for our brand and it's helpful to see where we can make further efficiencies around the data that is collected around our consumers.
I think this provides more stats than any other service. To be successful I suggest reading their blog. That is always full of excellent content for our industry whether you use the software or not.