Take your email and SMS marketing to the next level with Klayvio!
November 04, 2021

Take your email and SMS marketing to the next level with Klayvio!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

We use Klayvio as our preferred email platform and we use it for customer attribution. Klayvio automates a lot of our email and SMS communication and it also integrates very easily with our website BigCommerce. Klayvio is very simple to use and is very mobile-friendly. It is so nice that it links to our product catalog. Emails that used to take hours only take minutes now.
  • Email Flows
  • Email Automation
  • Customer attribution and where they came from
  • Smart Sending
  • Templates are easy to use
  • Their events within emails can be a little confusing to create.
  • I wish I could change the product images from my catalog if wanted.
  • Sometimes support takes a long time to get ahold of.
  • A lot less abandoned carts
  • A lot less browse abandonment
  • Been able to bring customers back with our Back In Stock Flow
Klayvio is so much easier to use than iContact and also way better priced. The flows are so much easier to use and build in Klayvio, plus they link to our product catalog which has saved us so much time when creating emails. iContact was very limiting with data, contacts, and flows. We also did not have any dynamic content in iContact.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Klayvio is great for any ecommerce company especially with a BigCommerce site. It is very easy to build their emails and their pricing is very reasonable. It has taken our email marketing to the next level. I don't think it would be an appropriate email platform for a non-ecommerce company.

Klaviyo Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
A/B testing
8
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
9
Dashboards
10
Standard reports
10
API
10