Perfect tool for keeping and acquiring clients
July 13, 2022

Perfect tool for keeping and acquiring clients

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Klaviyo

Klaviyo is used to run 10's of flows for our current and soon-to-be customers. Also, use it for weekly newsletters. It's great software to automate emails that would have been sent manually before. This allows us to reach customers at a large scale and allow for growth all around.
  • Easy to write newsletter emails with.
  • Great for building flows to take customers through journeys
  • Good analytics to look sat results.
  • Building emails, it's clunky and sometimes things don't save.
  • In general, the platform feels a bit clunky and not as smooth.
  • Option to download emails as pdf.
  • Allows for repeat customers
  • ROI on lead ads
  • Increased number of workouts through notifications
  • integromat
  • zapier
  • excel
It's not as easy, especially with make.com / integrate, but we still managed to extract information about leads or add leads through an automation.
Open rates, CTR and especially being able to see exactly which links have been clicked has been super help full in figuring out which emails do well, which don't and how we can improve in the future. Perfect to track all our emails and improve as we go continuing to provide the best service for customers.
Klaviyo has helped with every step. Acquisition, we use our lead ads from Facebook, Google, or trials to acquire customers. Once acquired there are flows to help the customer, educate the customer and overall keep them excited to use our tool. Then upsell.

Do you think Klaviyo delivers good value for the price?

Yes

Are you happy with Klaviyo's feature set?

Yes

Did Klaviyo live up to sales and marketing promises?

Yes

Did implementation of Klaviyo go as expected?

Yes

Would you buy Klaviyo again?

Yes

Perfect for any business with 100+ customers. It allows them to scale, keep in touch and bring in more business. Not only that, but it saves hundreds of hours doing so and recoups lost profits. I would describe Klaviyo as a salesperson that never gets tired, with good copywriting, emails can be even more effective.

Klaviyo Feature Ratings

WYSIWYG email editor
8
Dynamic content
5
Ability to test dynamic content
5
A/B testing
10
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated