KnowBe4 PhishER saves time

We utilize KnowBe4 Phish ER as a secondary level of defense for our users to report suspected phishing emails that made it through the firewall. Phish ER allows me to review the reported email and confirm whether it is a threat or not. If determined to be a threat, then we are able to use Phish ER to find any other emails of the same type in other inboxes and remove them before they are opened.

Identified threat alerts allow the admin to take immediate action and reduce the chance of a missed threat. Additionally, when a threat is identified to be reviewed, it is separated from the rest of the e-mails to reduce the time searching for it. This reduced time searching for threats allows for more time towards training.

As yet we have only utilized PhishRIP and PhishML, which allow for the threat to be assessed as well as the threat to be removed from all users inboxes. Going forward we plan on incorporating PhishFlip and the PhishER Blocklist to expand our usage and further prevent incoming threats.