KnowBe4 - Great Phish and Training System
July 10, 2020

KnowBe4 - Great Phish and Training System

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Active directory groups.
We are using it to train and track our users on security. It is being used across the whole organization. It helps us lower the risk of system compromise.
  • Easy to deploy.
  • Easy to manage with automatic escalation emails to insure training is complete.
  • Exceptional Phish training module. Random delivery times and Random Phish emails.
  • There are some modules in higher tiers that I want to use. Maybe only one or two for just a few people. However, you cannot get access to these modules unless you upgrade the whole organization.
  • I haven't been using it long enough to calculate yet.

KnowBe4 integrates with Active Directory for Single sign on, SANS does not.

KnowBe4 has a much more robust Phish system. For example, SANS only allows 1 phish message and it sends it out to all users at the same time. KnowBe4 will send a random group of phish messages over several days.

I was assigned a dedicated support person and he responds immediately to all my requests.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Keeps users from getting bored with the same content all the time. It also keeps up with current issues.

It's very well suited for organizations that do not have a large IT training staff.

I can't think of any scenario where it is less appropriate.