Nice tool that should be in use everywhere
August 07, 2020
Nice tool that should be in use everywhere
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
KnowBe4 training has now been implemented by all our departments, divisions, and users across the city. We have rolled it out by slowly adding in each department to get a feel for how users would take to it. The training has been a success in all areas and all user technical levels.
- Super easy to use by even the least technical users
- Topics discussed in an easy to understand and clear manner
- Keeping us up to date with regular email tips
- More ways to auto block phishing
- Less busy web GUI
- Faster loading on slower connections
- A lot less malware being scanned on the network
- Much less time fixing broken machines
- Keeping users moving through their email quickly
KnowBe4 training stacks up well against even Cisco's best products in this field. We have Cisco Ironport doing email filtering but unfortunately, the hackers still find ways to get messages through to users. Since that's the case we need this training to give a "human firewall" that stops malicious emails in their tracks!
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Having new things to review may seem daunting to most users but their tips emails are concise and useful. The training is easy to follow and short enough not to overwhelm. I would say having fresh content is key to keeping us informed. And having different publishers gives us a wider field of view in relation to email security.
It is handled easily with email/passwords that are managed in the cloud. We have very little to touch in this regard and users can easily reset or change their accounts on their own using just the company email. User upload was simple and straightforward, and that was most important to our admins.
The most important metric of any product having to do with training users is how the users are doing and learning. We have found that they learn quickly and pass most tests easily. Then the uptick in emails submitted to phish alerts goes way up and we know they are learning.