Lots of great training for all of your employees

KnowBe4 Security Awareness Training is now being used throughout our whole company, including each department and division. Basically everyone with an account is enrolled and has begun training. We are hoping to solve the business problem of users who have a habit of falling for messages that are designed to steal information from them.

Fresh training content and access to other content publishers is great all around. This keeps things new and useful for users that may tire easily of training. Also, different publishers keep things feeling different enough to make them enjoyable and new. These are useful in a training product to keep things from getting stale.

User management usually only comes up when a user forgets their password and doesn't know what to do to reset it. Once they realize it's just like any other website, they can easily go in and put their email in and get a password reset code. That's pretty much all that's needed.

The metrics we generally need are getting a list of who clicked on a bad email, what training they needed to take, and if they passed that training. Sometimes managers want to know more about others and what their overall score is. Also, our directors like to see their employees' scores.