Would use them again in the future
September 02, 2020
Would use them again in the future

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
KnowBe4 is being used all over at our business. It's being used by everyone with a login and email. We are using it as a way to get accustomed to the tricks of the hackers that will try to steal info. I would say that it can address additional issues of social engineering and other types.
- They have a great knowledge of the topic.
- Easy to run videos and tests
- Users seem to enjoy the way they explain the topics.
- Longer videos describing topics in detail
- Quicker loading videos (faster CDN)
- Higher resolution videos
- Fewer computers out of service
- Less time spend researching specific submitted emails
- Time saved by everyone saves money
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
I wasn't involved with the implementation phase
Would you buy KnowBe4 Security Awareness Training again?
Yes
All the new training makes paying attention easier and having content from all over keeps it different and enjoyable. I would say this has a big bearing on how our users react to the training. It seems if someone knows what to expect they pay less attention to the varied content is nice.
User management is handled cleanly and easily through the customer portal. We sign in as admins and can easily get an overview of all of our users. Its quick and thoughtfully laid out in a way that makes it simple to use. Having to send a user new training or a report is super simple as well.
The metrics and reports are great. Most importantly how many campaigns have been created, when they are set to go out, and how the results look from the last campaign. These types of reports are super easy to generate. Other types are available too for all levels of the company that needs some data.