KnowBe4 - the name says it all
Updated March 18, 2022
KnowBe4 - the name says it all
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
We are using it across the entire organization. Starts when hired, going through computer training to Phishing Test and trainings. We use it for awareness of potential threats, making good decisions, understanding of the results of the threats. Basically we strive to keep our systems safe and we use KnowBe4 for that purpose.
- Keeps people on their toes.
- Shows them that it can happen to anyone anytime.
- The information is current.
- You need their help to build a campaign as some of the items need more explanation.
- Once groups are set up, hard to modify the information.
- Have to drill down a lot to get to the reports you need.
- Other companies in the same industry have been attacked and knowing the weaknesses has helped us to keep ahead as best as we can.
- Every time we run a campaign, there are real life examples that pop up in the media to solidify why we do what we do.
- We have those frequent flyers who just don't understand their is being aware and being lazy.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
Using KnowBe4 Security Awareness Training
Training
2 - Training Manager and Service Desk Manager
- People who have been scammed take additional training
- Periodically Testing users
- New hire onboarding
- We use the graphs to demo how prone someone is to an attack
- We can keep track of who is using it
- We need to step up our use of KB4 for all it's options
Evaluating KnowBe4 Security Awareness Training and Competitors
- Price
- Product Features
- Product Usability
The training and testing were vital to keeping our people educated
I wouldn't
We have been using KB4 for 4 + years and find this the best product out there. It's easy to use and the support is fantastic. They are constantly updating their information to be current.
KnowBe4 Security Awareness Training Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - We had no issues with setting up the program, connecting to AD or running initial campaigns from the get go. It really was a very smooth implementation.
- how to get all the test emails to come through our firewall
- determining how to setup the campaign to have the info go out in segments
KnowBe4 Security Awareness Training Training
KnowBe4 Security Awareness Training Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I am unsure of the answer to this question
We have not done a Phish Campaign in two years and as soon as we inquired on changes to the program, my rep had a meeting setup to discuss and help create. She is helping with any issues we have on emails not coming through our firewall and ways to fix it.
Using KnowBe4 Security Awareness Training
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using | None |
- Adding people to a training campaign is very easy
- The email notifications are elegant
- setting up the trainings can feel overwhelming when you do not do it often
KnowBe4 Security Awareness Training Reliability
Relationship with KnowBe4
unknown
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