Great Product, stays current and up-to date.
August 16, 2021

Great Product, stays current and up-to date.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it for Phishing campaigns, PhishER, ASAP training, and CE. We are heavily relying on risk reports and generated assessments of our systems to help target high-risk areas. Utilizing the industry risk calculator helps to show us where we compare against other institutions and competitors.
  • Phishing Campaigns.
  • PhishER.
  • Training Modules.
  • NIST 800-171 Security Frameworks Training Modules.
  • Assistance with risk assessments in CMMC.
  • Identifying Targeted demographics such as international students at high risk of phishing.
  • Training Awareness- Assisted with mitigating opening of malicious emails.
  • Risk Assessments to present to senior leadership.
We already had a contract, but it is more versatile.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

They enjoy the movie series modules of training videos. Always a new season, and new topics to stay current with.
We segment users based on groups and risk ratings. We would like to segment the international students or professors at our institution since they are at higher risk for phishing emails due to language barriers. We know there are various languages to use in KnowBe4, this is something we plan to do shortly.
Various Types. Most useful re MonteCarlo Assessments showing risk against competitors.
It is well suited in gaining an initial baseline understanding of your organization's risk. Where we felt it was hard to use was the ASAP feature due to data privacy concerns of our own institution and KnowBe4.