KnowBe4 and So Much More!
August 16, 2021

KnowBe4 and So Much More!

Charlene Harsch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

As part of our new user onboarding, all new employees are required to take the Kevin Mitnick 45 minute training along with training for handling sensitive information and creating strong passwords. All users are also required to take annual refresher courses. All users are Phished on a quarterly schedule as well as frequent random phishing exercises for all users. I believe it is impossible to "over" phish the employees. As a result of our vigorous phishing, our click rate is always around 3% which I believe are the new employees who have no idea of the level to which we phish the users. I rarely catch someone a second time.
What business problems does it address? Ransomware is a huge problem in corporate America. Our employees are extremely click-shy now due to my constant phishing. KnowBe4 allows us to keep security at the forefront thus creating a culture of security. They are constantly improving their product. They are Number One in my security playbook!
  • Training! Their courses are so well done. They totally engage the end-user watching them.
  • Phishing! Some of the templates spoof the domain! Devilishly Awesome!
  • Support! Their support is at the very top of my list in excellence.
  • I wish I have more editing ability on a recurring phishing exercise.
  • Well we haven't been ransomed. That's pretty big.
  • My end users thank me for making them more security aware in their personal lives.
  • We haven't been ransomed. That's so important I'll say it again!
What they offered in the line of Security Awareness Training beyond a yawner. Very not engaging. Just horrible.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It keeps it fresh. The threat landscape is forever evolving and changing. KnowBe4 keeps up with it all and evolves and changes with the current trends.
KB4 makes management super easy, and if I get stuck on something, they are just a phone call away and in the USA!
The phishing exercise results. It takes the names of all the clickers and attachment openers. No excuses for clicking are accepted!
I can't think of anywhere where it would not be well suited or less appropriate. The bad actors of the world are certainly not worried about being well suited or less appropriate, and they are quite successful with getting through the human firewall.