Really great product that I'd recommend to most people!
August 16, 2021

Really great product that I'd recommend to most people!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness is a training tool being used by our entire company. We have it in place across all departments and staff. All employees must take the training. It addresses the business problems of having users click malicious email links or fall for phishing scams that can then escalate into being hacked or attacked.
  • Easy to use interface.
  • Lessons and tests are made easy to understand.
  • Users are eager to learn how to keep the network safe.
  • More email phishing campaign templates.
  • More granular reporting tools.
  • Easier to get support on the line.
  • We're saving IT's time not having to manually look at emails for users.
  • Money saved not paying out hackers for encrypting our data!
  • Reducing time of the users having to learn about these topics.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Fresh training content and access to different types of content keep our users on their toes and up to date with what the hackers and malicious phishing senders are doing. The users are aware of certain popular types of phishing they may see that week or the next. That keeps us very prepared for what is to come.
The user management inside of the KnowBe4 platform is very straightforward. We set up an LDAP trust and imported all our users so that when we add or remove people from the system they are automatically synced to the cloud and updated inside of our cloud portal. That makes it so seamless.
We have a set of reports that goes out to all the various department managers so they can get a good eye on how their users are doing security-wise and if they need help in a certain area. We get alerts and reports of our problem users. The automatic reports make it so we don't even have to go in and run these.
KnowBe4 PhishER, Cisco 2000 Series Connected GRID Routers (CGR 2000), Cisco Wireless LAN Controllers
We have tried a few other tools and training systems for getting our users knowledgeable about phishing and this seems to be the favorite by our employees and IT department. Users are now interested in submitting phishing emails so they can show they're learning and keep us safe. I would say this training is appropriate for all businesses and organizations that accept outside email.