KnowBe4 Review
October 18, 2021

KnowBe4 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We utilize KnowBe4 Security Awareness Training for our entire organization. It allows us to distribute training in any way we desire and can monitor the user's progress. We like the customizability of the product and how we can delegate the training to groups of users if need be. What we especially enjoy is the number of training options we have for our users.
  • Training options.
  • Easy to use.
  • Integrates well with Windows AD environments.
  • Some menu options are in odd places.
  • More engaging content.
  • We have lowered our phishing email click rate down to 1% across our enterprise.
  • We are able to meet compliance by providing security training for our users.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Not sure

Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Before KnowBe4, we did not have a security awareness training program. Now, we are able to change up our training every quarter to provide diversity in our users' training. We especially enjoy the mini-series that teach[es] cyber-security lessons in an engaging mini TV show.
We were able to integrate our Active Directory into KnowBe4, so user management becomes a breeze. You can create smart groups that actively search for certain qualities of a user. This way, you don't have to worry about micro-managing user accounts.
We utilize the click rate on our simulated phishing email campaigns and how much progress users have completed in their security awareness training.
KnowBe4 provides various areas of knowledge to educate users on, from Password Management to Multi-factor Authentication to Social Engineering. They also allow you to create your own customized training by uploading videos. It is recommended to review the type of content KnowBe4 provides at each membership level because you may want more content than you initially realize.