KnowBe4 solution review
November 03, 2021

KnowBe4 solution review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use KnowBe4's anti-phishing behavior management, coupled with general security awareness CBT offered through a variety of comprehensive packages. License: Diamond, provides access to the largest library of general security awareness content. It offers employees engaging and innovative security awareness content available through its Modular Store (ModStore). Is it being used by a department or across the whole organization?: Yes

Pros

  • KnowBe4 invests heavily in its company, uses the parts of the acquired companies to improve what it offers.
  • The pricing structure is attractive to any size company looking to purchase security awareness and anti-phishing behavior solutions
  • The diamond offering provides access to a large library of general security awareness content.

Cons

  • Customers should ensure that account services staff are familiar with relevant awareness practices.
  • Implementation might need guidance to effectively build content into their core curricula.
  • Opportunity to be more user-friendly for admins.
  • Human error caused 90% of cyber data breaches in 2019, according to the analysis of data from the UK Information Commissioner’s Office (ICO) carried out by CybSafe. According to their analysis, nine out of 10 of the 2376 cyber breaches reported to the ICO last year were caused by mistakes made by end-users.
  • KnowBe4 allows us to strengthen the human firewall. Cyber awareness is one of the most value-added initiatives.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Cyber awareness has to be relevant - it must address the latest threat actors and vectors. It must counter the latest trends in social engineering.
Through active directory integration Dashboard for KPIs and metrics.
  • Click rate.
  • Repeat offenders.
  • Performance of different BUs.
  • Performance against different threat vectors.
Well suited

Innovation: innovative security awareness content available through its Modular Store (ModStore).
Competitive pricing.
Extensive library of content.
Good package of anti-phishing behavior management, coupled with general security awareness CBT offered through a variety of comprehensive packages.

Less appropriate

A bit challenging for Admins.
Could better organize the content.
Could improve UX.

Comments

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