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KnowBe4 Security Awareness Training
November 03, 2021

KnowBe4 Security Awareness Training

Andres Duarte, CISSP, CISM, CEH | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We are using [KnowBe4] across the entire organization. The problem that it is addressing is bringing basic security knowledge to every employee we have. [They] range from highly knowledgeable and technical users to our not-so-technical.
  • Pushing Phishing campaigns and training campaigns together.
  • The Phishing campaigns quality and UI.
  • The training content.
  • Finding a way to incorporate/address users who did not interact with a simulated email with the phish-prone/ click rate ratio.
  • Better reporting to reflect the above statement.
  • Incorporate users who don't interact with an email (Do not open or do not report it) into the same category as users who do open the email, click the link, and do not report it. Not opening(or ignoring it) the email should be considered as bad as opening the email and not reporting it.
  • Implementing [KnowBe4] has increased the security posture of our organizations. More users are taking the CB training and reporting emails every day.
KnowBe4 is the only one that is in line with how the industry top leaders are suggesting to conduct Security Awareness training. (Christopher Hadnagy and Dr. Arun Vishwanath)

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The numbers of users to compilated training vs number is reported emails. The user who failed a phishing email one month vs next month's results.
[KnowBe4] is one of the best Sec Awareness tools out in the market. [KnowBe4] has all the right features to bring security awareness to any organization. I would maybe recommend for [KnowBe4] to take an active role in helping out or conducting the campaigns for companies that don't have to meet any regulations. Organizations that start a Security awareness training program without any guidance or guidelines by a regulatory purpose won't have the right mindset to use the tool correctly.