A must for any organization that wants cyber smart users!
November 03, 2021

A must for any organization that wants cyber smart users!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Used throughout our organization training our users how to properly identify malicious or unwarranted emails that could pose a security risk for them and the organization.

Pros

  • Education on Cyber Security in all aspects of communications.
  • Content is direct, easy to understand and follow.
  • Support is top-notch with the monthly meetings with our technical account team that are always helpful in assisting with the implementation of new features and addressing any current needs or concerns.

Cons

  • Advanced reporting outside just basic reports you can gather from the console, enhance the capabilities of reporting API.
  • By doing the training, the number of users clicking on phish or malicious emails and attachments dropped significantly from before users did the training.
Similar to what I recall when using the product.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

This is a game-changer really because having content refreshed to match the current threat landscape or hot subject happening in the news is very useful in reducing the chance of our users falling for fake phish attempts.
We are set up with Active Directory integration and use the Smart Group feature to create unique groups to target specific users and departments.
Status on participation including who has failed and what areas we are lacking on when phish campaigns are sent out to know what areas we need to spend more focus on to reduce the number of users falling for that type of phish content.
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP)
This product is suited for any organization, as it does an exceptional job of training your users to be more vigilant and cautious when dealing with email communications, and also when at home they become more cyber aware to protect their personal accounts.

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