KnowBe4 Security Awareness Training - Top Class without a Ceiling
February 10, 2022

KnowBe4 Security Awareness Training - Top Class without a Ceiling

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Silver & Gold)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

We are required by internal policy and regulatory control to provide annual Information Security Awareness training.
  • Penetration Testing is State of the Art
  • Real phishes are automatically converted into Phish tests for internal use.
  • Each user has their personal landing page to see their accomplishments and assignments at a glance.
  • Reporting for admins
  • It could be more flexible in terms of rules that do not have to be group member-driven for example
  • The training bundles exclude training from across the spectrum, the bundles could be configured based on the number of training titles added to your library instead of putting compliance or Popcorn Video for example only in the top tier.
  • Someone from the Dev Team should be interacting with those submitting interesting Feature Requests
  • I'd say we have perhaps a 5% increase of ROI with the Training aspect but an 80% increase of ROI for the Phish Program.
KnowBe4 is not nearly as flexible which is good and bad. Bad because organizations have wildly different needs. Good because tighter control allows for better support.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The industry provides no shortage of content, KnowBe4 shines its delivery system. I wish they would consider organizing training material tier so we could get the full flavor of their expansive library without stops being thrown by the Tier component.
The easiest management is via AD sync where KnowBe4 offers a free tool to set this up.
Checking the status of completion is huge where any compliance is mandatory.
KnowBe4 may not be well suited to smaller organizations due to cost.