KnowBe4 it happens! Make users AWARE.
January 04, 2023

KnowBe4 it happens! Make users AWARE.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • PhishER

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training, as the name suggests, aims to bring cybersecurity awareness to all employees of the company. The training modules are easy to understand and follow and are designed for anyone with any level of technological experience. We currently utilize the annual KnowBe4 Security Awareness Training along with Phishing Campaigns and PhishER module. The Annual KnowBe4 Security Awareness Training refreshes our employees on the current methods bad actors use to gain unauthorized access to the company's resources and information. The Phishing Campaigns further reinforce the training, as phishing is the number one method used to gain unauthorized access. The training covers conventional email phishing, as well as SMS Phishing, or "Smishing". Users who fail to recognize a phishing email are referred to a short remedial training. The PhishER module collects emails submitted using the Phish Alert Button add-on in Outlook. PhishER uses PhishML (machine learning) to distinguish between Clean, Spam, and Threats. Our instance is set up to automatically return clean emails, and quarantine spam, but requires review for threats. Once confirmed, threats are removed from the entire O365 organization using PhishRIP. This module has saved us countless hours of manually reviewing each phishing email submission.
  • Cybersecurity Awareness.
  • Phishing Awareness.
  • Scheduled Trainings.
  • Remediation Trainings.
  • Scheduled/Triggered Reminders.
  • Customizable Modules.
  • Reallocated man-hours to more pressing issues.
  • Brought more awareness to phishing attempts.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It doesn't become stale. It definitely helps bring more awareness by introducing the content in a different manner each time it is presented.
User management is handled by Okta SSO integration. No manual management is required unless it is to promote a user's role.
Training campaign completion statuses.
The larger the organization is, the more it makes sense to make sure everyone is aware of cybersecurity risks. Small businesses with little online footprint may not find this solution cost-effective.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
7
Training Gamification
9
Industry-Specific Security Training
9
Individualized Security Training Plans
9
Phishing Simulations
9
Security Reporting
9
Integration with Security Tech Stack
Not Rated
Role-based user permissions
10
Single sign-on capability
10