KnowBe4 Security Awareness Training
January 04, 2023
KnowBe4 Security Awareness Training
Score 5 out of 10
Vetted Review
Verified User
Software Version
Training Access Level I (Silver)
Modules Used
- KnowBe4
Overall Satisfaction with KnowBe4 Security Awareness Training
Currently, our organization leverages KnowBe4 Security Awareness Training as the primary means of Security Awareness Training. We are currently testing Security Coach but one constant business problem that is faced is the lack of end-user understanding of different security issues. KnowBe4 Security Awareness Training has varied training and right now, does only email education with the online portal logins. Our team is looking to leverage the mobile app and with Teams rollout and integration for reminders to staff. Our team has noticed persistent failures are not addressed on the click-stroke but rather on the read/unread attribute. This allows us to notify users based on inconsistent data which has prompted for customization of how training is pushed. Simulated emails have reduced spam-rates by 10% but I would like to integrate with Teams and cloud platforms to increase this initiative. Spam is still being sent but the rate of phishing emails has dropped.
- Quarterly trainings
- Simple and efficient feedback
- Remedial periods
- Mandate disposition and classification of emails for end-user training
- In my opinion, use caution when the desktop portal and unique passwords are not linked to SSO or LDAP sign-on for training
- Training metrics on users more prone to spam, phishing, etc. that can be run off reports to see which users are still reporting most spam
- Prioritize risky users and develop training content with SecurityCoach based on type of online behavior not just limited to email security
- Compliance increases
- Spam initiative increases
- Email security awareness
Persistent training and ML-based response algorithms that can automate email security end-user education and O365 collaboration
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
No
Are you happy with KnowBe4 Security Awareness Training's feature set?
No
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
No
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
No