Review of KnowBe4 Phishing
Updated October 03, 2023
Review of KnowBe4 Phishing
Score 10 out of 10
Vetted Review
Verified User
Software Version
Other
Modules Used
- KnowBe4
- KCM
Overall Satisfaction with KnowBe4 Security Awareness Training
The company utilizes KnowBe4 primarily for phishing simulations, on a monthly basis, to the entire employee base. We use this to test and educate our employees, track security related metrics, and is a key part of our information security education and awareness program that has been implemented by out IT, Security and and Compliance team members.
- Integrations with enterprise systems (e.g. Outlook, Active Directory)
- Updated and Constantly Relevant Phishing Templates (Phish of the Week)
- Weekly Security Tips Emails and Communications
- Improvements to Vishing
- Improvements to custom Brand Management for templates
- Improvements and more detail to Industry Comparability
- Educating an employee base on Information Security is invaluable.
- It is hard to calculate what training our employees potentially saved the organization.
- One breach or mistake could be extremely costly.
For phishing simulations and awareness, KnowBe4 had a simple, effective product at a better price.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
I wasn't involved with the implementation phase
Would you buy KnowBe4 Security Awareness Training again?
Yes
Unfortunately, at our tier - we are not provided access to the majority of the training content. That is an additional cost. We utilize the Phishing Simulations and testing, but have opted to create our own in-house training content due to the price increase.
Everything with user management is handled with Active Directory sync. It is automated and works well.
I am not a fan of how our "Risk Score" and our "Industry Benchmark Data" is tied to training - specifically and only with the training provided by KnowBe4. I think more detailed Industry Benchmark metrics would be a good improvement. We primarily focus on our "Phish Prone" percentage on a month-to-month basis. We also care about how many phish reports we receive while utilizing the Phish Alert Report button feature.