I'm glad that PaperPort is away from Nuance
April 17, 2021
I'm glad that PaperPort is away from Nuance

Score 9 out of 10
Vetted Review
Verified User
Software Version
PaperPort Professional
Overall Satisfaction with Kofax PaperPort (formerly Nuance)
Scanning to a computer system for archival purposes is fairly easy, but the ability to "clean up" a scan, and to save just portions of a scan is only possible with a tool like PaperPort.
From PaperPort's entry into the business world via Visioneer's Scansoft and Xerox Corporation's OCR push in the mid-1990s to today's PaperPort Pro have been the most useful tool in my office.
From PaperPort's entry into the business world via Visioneer's Scansoft and Xerox Corporation's OCR push in the mid-1990s to today's PaperPort Pro have been the most useful tool in my office.
Pros
- The editing of a PDF or image by cleaning up an image are most important to me.
- Ability to remove scanning artifacts from difficult to scan items at the actual pixel level.
- The ability to set scanner profiles makes workflow easier.
Cons
- Default to Image View in opening a scanned PDF. For my work, I have other tools to just view a PDF. I would like to see a setting to default to Image View or Adobe Reader to open a PDF.
- I don't know of another document manager with the same features as PaperPort.
- PaperPort allows me to scan, clean scans, and file scans in a meaningful order.
I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating.
Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
Do you think Tungsten PaperPort delivers good value for the price?
Not sure
Are you happy with Tungsten PaperPort's feature set?
Yes
Did Tungsten PaperPort live up to sales and marketing promises?
Yes
Did implementation of Tungsten PaperPort go as expected?
Yes
Would you buy Tungsten PaperPort again?
Yes
Comments
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