Low cost for a reason
June 18, 2021

Low cost for a reason

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Power PDF Standard

Overall Satisfaction with Kofax Power PDF (formerly Nuance)

Our intention was to use it for signatures, combining and editing PDF's. We were coming off of the Adobe features - the system has proven to be a bit difficult to learn and to actively implement in our operations.
  • Opens PDF files quickly.
  • Icons are not clear.
  • Merging files - Add a simple drag and drop option.
  • Editing the PDF - was difficult to navigate to the option and then the icons once inside were difficult to navigate.
  • How to send a file for signature? --- how to add a signature even if my own.
  • Cost savings.
  • But the low cost came at a price of less usage because the tech is not simple to use.
The system is NOT easy to use - maybe it's a bias from coming off of Adobe - but the Icons are not clear, I'm constantly guessing as to where to click and what to do.
We went with Kofax because of the price - but Adobe was our top choice for overall usability and functionality. After a year of the product I think it was a mistake.
Never reached out to support - which again - it's a PDF editing software - why do I even need to? should be simple enough to navigate through.

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PDF edit.
PDF page layouts - shifting pages around as needed to reorder.
Signing a PDF.
I'm experienced user with technology. When i sit down with the product I have to really focus and struggle to try and find the options I need the most - Edit / Signature / Merge / rearrange pages in a PDF. --- I think the power is there but the usability is just very poor.