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ConnectWise Automate Review: "Automation at its finest"
https://www.trustradius.com/system-monitoringConnectWise Automate (formerly LabTech)Unspecified8.3102101
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Updated February 28, 2017

ConnectWise Automate Review: "Automation at its finest"

Score 10 out of 101
Vetted Review
Verified User
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Overall Satisfaction with LabTech

As a managed service provider, we used Labtech to manage, automate and maintain our customers' networks.
  • Labtech is great for keeping your Microsoft machines up to date with patching. You can set and approve patches on for each of your customer's specific needs.
  • The monitoring allows for full customization according to your needs.
  • System automation saves your company time by automatically resolving issues without the need for human interaction.
  • Virtual machine monitoring is not that robust and hard to configure.
  • Alerting can sometimes be overwhelming.
  • VNC can sometimes be troublesome to connect to machines.
  • Labtech reduces the amount of man power that you need by automating tasks.
  • Labtech is very pricey and you have to pay them for help with more complex issues.
  • Save money by saving time.
Labtech is a lot easier to use than its competitors, they provide get documentation and support for common issues.
I have used many of Labtech's competitors and I can tell you that Labtech is the best of the best.

LabTech Reliability