A reliable and productive office worker: Laiye RPA
April 14, 2021

A reliable and productive office worker: Laiye RPA

Kevin Chen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Laiye RPA

We have used Laiye RPA in numerous departments, mainly HR and finance. Processes like payroll processing and expense management were previous conducted manually and required a great deal of time and effort, but this is no longer the case since these processes have been conveniently automated through Laiye RPA, leading to increased productivity levels and higher business efficiency.


  • OCR
  • Payroll processing
  • Expense management


  • UI
  • OCR
  • Code/visual view
  • Preset commands
  • Screen and data scraping
  • Debugging
  • Improved customer relations/service
  • Improved business process agility
  • Improved compliance and risk management
  • Greater operational efficiency
Besides the competitive pricing, I really feel its OCR feature is one of a kind and a major distinguishing factor which gives Laiye RPA an upper hand against other RPA vendors whose OCR features are a little weak in comparison. A further differentiator is the low-code factor that has allowed us to scale easily across the company.

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Laiye RPA really excels in processes like CV screening, invoice processing, and web scraping. Generally, any automation process that necessitates the use of AI/OCR would be a great match for Laiye RPA since its accuracy rates are very high. Most of our documents are in Thai with words that I, as a foreigner, find a little difficult to understand. The bot, on the other hand, has proven itself to learn quickly from experience and adapt for increasingly accurate document analysis and processing. This is something we have found to be very impressive!


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