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Laserfiche is not the software we need.
March 07, 2022

Laserfiche is not the software we need.

Genifer Ring | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Laserfiche

We use Laserfiche to submit and approve POs.
  • It's easy to navigate for submission.
  • It's easy to navigate for approval.
  • It quickly emails you when a PO is ready for review.
  • I'd like to see it integrate more fully with our financial software.
  • I'd like to be able to submit and approve POs off campus without paying $14k a year.
  • Ease of use on campus.
  • Communication
  • None for either.
We havent used a PO system other than Laserfiche.

Do you think Laserfiche delivers good value for the price?

Not sure

Are you happy with Laserfiche's feature set?

No

Did Laserfiche live up to sales and marketing promises?

No

Did implementation of Laserfiche go as expected?

Yes

Would you buy Laserfiche again?

No

Our biggest complaint about Laserfiche is that it requires a VPN for us to access it offline. The cost to have it in the cloud is more than twice what It would cost us to switch to the PO system offered with our financial management software.

Laserfiche Feature Ratings

Enterprise Content Management
3.6
Content capture & imaging
8
File sync, storage & archiving
2
Document management
4
Records management
2
Content search & retrieval
Not Rated
Enterprise content collaboration
Not Rated
Content publishing & creation
Not Rated
Security, risk management & information governance
Not Rated
Contract lifecycle management
Not Rated
Automated workflows
Not Rated
Mobile support
Not Rated
Integration
2

Using Laserfiche

Laserfiche is not difficult to use; the interface is simple.
ProsCons
Relatively simple
Easy to use
Technical support not required
Quick to learn
Convenient
Feel confident using
Familiar
Do not like to use
  • Approving POs
  • submitting POs
  • uploading documentation
  • approving off campus
  • submitting off campus