Item: LastPass for Business
Rating: 10
Author: Lisa Cooks

Use Cases and Deployment Scope

The organization uses Lastpass to manage all of the passwords throughout the company. There are many platforms that are used by various employees. LastPass enables us to grant access to the various platforms without sharing the login information, which provided an extra layer of security.

Pros and Cons

Manage passwords
Interested logins throughout the company
Pass retrieval

Better problem solving when an administrator leaves the company.

Return on Investment

Allows us to share various platforms without having to get multiple user licenses.

Scalability

Key Insights

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

Support Rating

Customer service needs to improve. It's hard to get a callback. Also, there are issues that need to be addressed primarily to gain access if the administrator on the account leaves the company.

Usability

Some of the features are not Intuitive.

Likelihood to Recommend

In the Finance department, the bank login information needs to be shared with different associates. LastPass allows me to give them access to the accounts without sharing the password so that in the event that they leave the organization, I can deny access without having to change all the passwords.

Don’t Pass on LastPass

Modules Used

Overall Satisfaction with LastPass for Business