Item: LastPass for Business
Rating: 10
Author: Will Goad

Use Cases and Deployment Scope

We use LastPass for Business to store and share all passwords related to applications used by the business. It also houses logins to various instances of our software that we need for support/configuration purposes. LastPass for Business is so easy to use and the extension is particularly useful for filling passwords on websites. It saves probably 30 seconds per login. When you log in to 10-50 sites on any given day, this is particularly helpful. It also helps you stay in your flow. Finally, I have recently started using the LastPass password generator and have found it very valuable.

Pros and Cons

Password Management
Password Sharing
Simplifying the Login Process
Time saving on logins (finding, copying, pasting passwords and other credentials
Fill functionality with Chrome Extension is easy

When you have sites that have the same root URL but different login pages, it would be good if it did a better job of distinguishing what page you were on to offer up the right password.
I think the generator would be great if it immediately prompted you to create a record when you generate the password.
I wish there was an easy export of personal vault passwords, not shared.

Return on Investment

Saves minutes a day which adds up to several hours every month.
Allows me to stay in my flow and not waste too much time going to get credentials when accessing multiple apps, or the same app with multiple users with different permissions.
Allows me to quickly generate and catalog secure passwords.
Allows easy sharing of passwords.

Scalability

I rate it a 10 because it makes sharing and partitioning passwords, credentials, etc. very simple. You can easily catalog and manage your app and server credentials (and other things), keep those from the wrong people in the org, and share them with the right people. Folding seems to be very easy.

Key Insights

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

I wasn't involved with the implementation phase

Would you buy LastPass for Business again?

Yes

Support Rating

I have always been able to get help when needed. But, I don't need it. The system is intuitive and helps articles are sufficient. To me, with this kind of software, I should not have to engage in support. LastPass has been designed and deployed in such a way that I don't. That makes the service great.

Other Software Used

Slack, YouTrack, Google Drive, Camtasia, Zoom, Salesforce.com, Google Chat, Intercom, Zendesk Support Suite, LogRocket

Likelihood to Recommend

LastPass is simple, easy to use, os, and browser agnostic. Autofill is handy if sometimes clumsy. If you have to manage hundreds or thousands of usernames and passwords across sites (or even just a few), LastPass makes it simple to catalog, access, and share credentials. If you have to regularly generate secure passwords, LastPass makes it easy to do so in a manageable and scalable way. This helps to lessen the temptation to resort to less secure passwords for convenience's sake.

Business Processes Supported

Password Storage
Password Creation
Credential Sharing

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Search
Auto-filling of website credentials
The whole chrome extension is amazing
Saving new credentials
Sharing of credentials

Difficult Tasks

I wish there was an automatic prompt to add a site and credentials when you generate a password

Mobile Interface Availability and Impressions

Yes - I think it works very well, even the browser within the app works well. I use it far more often than I thought I would want to.

If you need to create, store and share hundreds or thousands of passwords, use LastPass.

Modules Used

Overall Satisfaction with LastPass for Business