Recommended for businesses with desktops and iOS mobile devices
May 15, 2022

Recommended for businesses with desktops and iOS mobile devices

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Password Manager
  • Single Sign-On (SSO)

Overall Satisfaction with LastPass for Business

LastPass for Business ensures we comply with GDPR rules around saving sensitive information in a secure manner. We disabled saving passwords in the browser and mandated the use of LastPass. When linking a private vault, private accounts are automatically saved in the private vault. We also use it to share accounts within departments.
  • Autofill on IOS.
  • Share passwords with others.
  • Use their Authenticator app as a second factor.
  • Android app - it often does not pop up when using autofill.
  • Browser extension can be slow when logging in.
  • Support is US based so can be slow for EU citizens.
  • It helps us with compliance.
  • Price has increased to three times what we paid a few years ago.
  • Employees are mostly able to help themselves with it.
LastPass for Business is stronger with defining policies and the use of their own authenticator. It is in the market for years already and has a lot of plans for the future - they were part of LogMeIn and now going to be a separate company again. We hope this leads to further improvements and more customer focus (their forums are not very helpful currently).
You can scale up licenses as desired, and scale them down once a year as well. Since it is a cloud application it scales very well by itself. You can define your own departments by using AD or AAD synchronization and set separate policies for different groups of users. All in all, it is very flexible.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

No

Did implementation of LastPass for Business go as expected?

Yes

Would you buy LastPass for Business again?

Yes

They have improved with their support, but the time difference is something to keep into account. We are located in the EU and the company has almost retracted from the EU - no more local account managers or support engineers. Hope this is coming back in the future as they deserve it to have better support.
It works well in business settings where you want to define policies on how LastPass for Business should behave. Single Sign-On also is nice to have a method. You can share MFA codes when using the browser extensions. On iOS it works flawlessly. But on Android autofill often does not work, leading to frustration for users. You can choose for the data location to be US or EU if you ask for it.

LastPass for Business Feature Ratings