LastPass truly is the last password (manager) you will ever need
Updated May 15, 2023

LastPass truly is the last password (manager) you will ever need

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Password Manager
  • Multi-factor Authentication (MFA)

Overall Satisfaction with LastPass for Business

It is the primary password manager tool for our IT department, and we are actively rolling it out across the rest of the organization. It provides a convenient, simple, and secure means of managing and auto-filling passwords into various sites and forms. It allows sensitive passwords to be accessed by additional resources when needed, without revealing the password to the user.
  • Reporting on user password strength scores
  • policies for controlling access and use
  • Dark web monitoring for accounts
  • The import feature has a few usability issues
  • Moving items between folders has some bugs
  • Shared folder management could use some additional granularity in its access controls
  • Greatly improved our employee security posture for passwords
  • Dark web monitoring ensures any potentially compromised accounts can be actioned on immediately
The combination of end-user experience, ease of use, and reporting features are what really set LastPass apart from the competition. Most other offerings have only a subset of features that LastPass offers. While big fish like Dashlane have feature parity, convenience for the end-user is a key component for successful adoption in an organization. It needs to be easy, or users will resist.
The admin management side of LastPass has convenient groups and roles to allow for quick management of new users. A strong variety of policies ensure our bases are covered for our desired use cases, and there are tools to auto-provision the browser extension to help new users get set up. Scalability is no concern as the tool is easy and convenient with 5 users or 500.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

I wasn't involved with the implementation phase

Would you buy LastPass for Business again?

Yes

The online documentation for the tool is extensive. Almost all questions have an answer available in the documentation. Phone support is responsive and helpful. Any issues I have brought up with support to date have been addressed quickly.
The end-user experience is extremely convenient. The browser extension, the prompt to store/update a password, and the gentle reminders about re-using passwords, and guiding users towards better password hygiene, all add up to make a great streamlined tool that makes password management easy. It really nullifies any excuses to not have a unique and strong password for every system.

LastPass for Business Feature Ratings