LastPass...when you don't want to spend the time keeping things safe.
June 29, 2022

LastPass...when you don't want to spend the time keeping things safe.

Nicole Saville | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Multi-factor Authentication (MFA)

Overall Satisfaction with LastPass for Business

We used LastPass to create some security with the apps and programs we use between all of our company devices. The product addresses the issues that come with having so many hands accessing devices and devices leaving the office. It has enhanced the security of our data and with everyone working remotely, it has given us peace of mind so that as an executive team we can focus on bigger things such as growing the company.
  • Allowing that single sign on to access all password protected apps.
  • Streamlining our employee access to all of our company records and tools.
  • Appreciate the Admin control that LastPass allows us to have.
  • Customer support is somewhat of a struggle, especially if you are trying to get something fixed ASAP.
  • LastPass is a little more costly than some of its competitors.
  • Our IT team spends less time protecting and correcting security issues and more time doing functions that will help grow the company.
  • Time is saved by everyone not having to figure out passwords, but can be immediately logged in to all they need.
  • The ease of having a bird's eye view of how everyone is using LastPass and connecting to their websites and apps.
It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

I wasn't involved with the implementation phase

Would you buy LastPass for Business again?

Yes

This would be the only place where we were disappointed with the performance of LastPass. Customer support wasn't always readily available and sometimes took a long time to get a response. It's not like we needed to contact them often, but it seemed that when we did need them, it was a challenge each and every time.
We appreciate LastPass for the ability it has to assist us in keeping our records and data secure and creates a form of encryption that may not exist in the app. Keeping our information safe, being in the software industry, is high in our priorities. Gives us the peace of mind that as our remote employees work from where ever, we can feel confident that their work system as well as ours is protected.

LastPass for Business Feature Ratings