LeadFuze is great software if you do not have a list.
September 19, 2017

LeadFuze is great software if you do not have a list.

Jacob Maslow | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LeadFuze

[It] Helps us prospect for new customers and nurture them via emails.
  • Automatically targets your ideal prospects. Builds your list and contacts those on it.
  • Easy to use interface.
  • Extremely difficult to import an existing list.
  • Support answers questions promptly but not fully. So you get a basic answer right away but it often doesn't help you.
  • Just started with leadfuze but well worth it. It helps find leads and nurture them. Rest is up to us.
[It's] great if you don't have a list and need one set up. It easily and automatically builds a list and contacts automatically and even does follow-up sequences. If you have an existing list, it is extremely difficult to import.

LeadFuze Support

Paying for phone support but the number isn't accessible anywhere and I tried searching. Support answers right away the first time but it does not resolve the issue.
ProsCons
Knowledgeable team
Quick Initial Response
Slow Resolution
Poor followup
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Yes - I have a premium package that includes premium support. Supposedly that allows for phone support but they don't give out the phone number.