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Your data is so out of date!
January 19, 2021

Your data is so out of date!

Clive Elleforde | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with LeadFuze

By department, primarily for lead gen but it doesn't deliver on that requirement at all. The data is so far out of date (I mean years) that it isn't worth using the search criteria to gain leads.
  • Finding companies.
  • Campaigns.
  • Their data is deplorably out of date. Getting 95%+ bounce rates. Leads identified are poor quality as is the search criteria. On doing a banking search over 16 banks, it found only 12 contacts across 2 banks with CX or digital transformation contacts. All the emails bounced.
  • Negative as it hasn't provided any ROI at all.
Pearlfinders is up to date and comprehensive with its reports and refreshes its data every qtr. They provide much easier targeted data and also on specific projects that are hot. It's more about deeper rich content that just lead gen. It provides a reason to call, not just a mailshot approach.

Do you think LeadFuze delivers good value for the price?

No

Are you happy with LeadFuze's feature set?

Yes

Did LeadFuze live up to sales and marketing promises?

No

Did implementation of LeadFuze go as expected?

Yes

Would you buy LeadFuze again?

No

It's intuitive and easy to navigate. Finding areas to use to broaden our marketing is easy, but as the central focus is on data and mining, it's very poor at that given that it isn't refreshed. It's effectively a very out of date database which doesn't comply to dp.
Very poor again. I booked 3 demonstrations with them, the first failed to support due to tech issues, the second one failed to arrive for the meeting, as did the third meeting arranged. I had difficulty trying to find anywhere to engage online with them, so the customer experience is very low down in my opinion.
I think it is positioned well on price, but you don't get your money's worth due to poor data. The reports I have managed to download, I haven't had any emails that actually worked in the campaigns. Even if we do them individually through our own account, they still bounce.