Item: LearnUpon
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

My organization is a non-profit real estate association with 17,500 members. We utilize the store in LearnUpon to sell courses. Customers are both members and non-members. Some non-members do become members eventually. Via LearnUpon, we sell live, virtual and online courses. In addition, for CE courses, we have to report learners' completion to the state agency. We also plan to host member-benefit content eventually in LearnUpon.

Pros and Cons

Course set up is very easy for administrators. It's very simple to swap out SCORM when updates are made to a course, and it doesn't impact students' progress.
SEO and public-facing store are great. It's simple to add the information.
Editing the storefront is simple and I like that there are couple layouts to choose from.

It's very difficult to search for courses as an admin, particularly if you have multiple versions of a course. When you search, you cannot filter and exclude archive courses.
You cannot run a report for bundles from the standard reports.
Account creation is different between the store and LU dashboard. Customers only have to provide their email and password to create an account in the store.
Certificates are clunky. It's slow to select fields. Also, you can have a portrait orientation. It prints as landscape.

Return on Investment

We have been able to use bundles and discounts which has been very impactful.
Course registration has been very easy.

Alternatives Considered

SumTotal Talent Development, YourMembership by Community Brands and Credly

You cannot publicly post badges from LU which you can with Credly. That would be a nice feature. LU is a much nicer interface than both SumTotal and YourMembership/Crowdwisdom. However, course searchability was much easier in your membership. Course creation is much easier in LU. From an administration perspective, I think LU is easier to use, including standard reporting. Your membership has a much better self-assessment product than LearnUpon. You can rank your confidence when answering questions. You can also do more robust mapping.

Key Insights

Do you think LearnUpon delivers good value for the price?

Yes

Are you happy with LearnUpon's feature set?

Yes

Did LearnUpon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LearnUpon go as expected?

Would you buy LearnUpon again?

Yes

Other Software Used

Articulate 360, Articulate Rise 360

Likelihood to Recommend

I think LearnUpon is a great LMS for an organization that focuses on internal learners, aka, employees. It's very easy to create courses, enroll learners, and mark attendance. For an association such as mine, more support would be helpful for appropriately setting up the store to reflect member and non-member accounts. In addition, it's difficult to do outside-the-box functions like transfers and refunds.

Admin-friendly LMS

Overall Satisfaction with LearnUpon