Steer clear. Not worth the hassle or poor support.
May 05, 2020

Steer clear. Not worth the hassle or poor support.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lifesize Video Conferencing

Trialed Lifesize and almost immediately made the switch back to Zoom.
  • There are none.
  • Zero support.
  • Difficult to cancel the subscription.
  • The helpdesk is designed to inhibit people from being able to respond. (You'll know exactly what I mean if ever you attempt to use it!)
  • Be prepared to lose a little bit of your sanity every time you use this service.
  • Don't expect support.
  • Don't expect to be able to cancel your subscription.
We couldn't move away from it fast enough. I don't want to recommend the platform that we went to, as I'm not here to promote. Rather, I'm compelled to explain to people just how bad my experience was with Lifesize and make sure that people know what they are in for.

Do you think Lifesize Video Conferencing delivers good value for the price?

No

Are you happy with Lifesize Video Conferencing's feature set?

No

Did Lifesize Video Conferencing live up to sales and marketing promises?

No

Did implementation of Lifesize Video Conferencing go as expected?

No

Would you buy Lifesize Video Conferencing again?

No

Overpriced, atrocious support, difficult to cancel the subscription, steer clear and try something else instead.

Lifesize Video Conferencing Feature Ratings

High quality audio
1
High quality video
1
Low bandwidth requirements
1
Desktop sharing
1
Calendar integration
1
Meeting initiation
1
Record meetings / events
1
Slideshows
1
Live chat
1
Q&A
1
Participant roles & permissions
1