Lightspeed is a pretty good POS system
June 27, 2018

Lightspeed is a pretty good POS system

Audeee Berg, LEED AP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lightspeed Retail

It is the Point of Sale system used at our brick/mortar Pet Supply Store.
  • Tracks inventory
  • Calculates COGS
  • Manages daily sales
  • Tracks employee hours
  • Easy to create POs and returns
  • Individuals can't make large inventory adjustments. It needs to be sent to Lightspeed for an associate to input. However, the take between the actual physical count and the data input is several days, if not weeks. The count is not accurate, and defeat the entire point of a physical count
  • Employees need to enter their pin several times between transactions, creating a bottleneck at the register. The pin should be required to be entered only once before each transaction
  • The product description is listed without the brand names on both the POS screen and the customer receipts. Brands are also not listed on purchase orders or returns, only the product description. It is confusing and time-consuming.
  • Inventory is more accurate
  • Purchase orders make the receiving process easy
  • Coordination with QuickBooks is efficient
Pet Supply Retail stores.