We LOVE Litmus! Can not recommend it more highly!
May 16, 2020

We LOVE Litmus! Can not recommend it more highly!

Tim Womble | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus has changed our email program workflow tremendously. We’ve seen a great increase in productivity since we adopted it nearly two years ago now. Our higher up executives are able to make quick edits and revisions in a way that they feel comfortable with and in a way that doesn’t require a lot of hand-holding. It has been an absolute game-changer for our organization.
  • Ease of use
  • Quick adoptability
  • Access to account representatives
  • User interface can have many issues.
  • Communication before changing or adding features needs to be improved.
  • Cost can be a lot if you are not using every feature.
  • Saved an immense amount of time in the proofing stages.
  • Eliminated in-person training on other approval systems with new users within our organization.
  • Massively contributed to guaranteeing our emails look amazing across every client.
It has been HUGE for us! I can’t stress that enough. The Litmus-powered previews within Pardot took 10-15 minutes, but with the ability to use Litmus natively and without having to leave it, it has increased my speed and workflow (and that of our team) by at least double if not triple.
In all honesty, this is not a feature that we use within Litmus. I believe that the features available to us within Pardot are far superior at this sort of thing and consequently, we prefer them.
Our organization has 20-30 sub-organizations each with their own email representatives and opinions. Proof has enabled us to streamline and improve this process by creating users and groups for the various sub-organizations as needed. It is something that, at this point, we honestly could never imagine not using. It has revolutionized our email program workflow at the proofing stage.
There was no other option in our mind, nor did we explore other options. They are the industry leader and we have always viewed them as such. It was an absolute no brainer for us.
Litmus is amazing for large email programs looking to get many eyes on approvals, or for email programs that would benefit from a nice HTML builder. It would not be a wise buy or use of capital for smaller companies that are looking to minimize mistakes. It would be like driving a Ferrari when a golf cart could probably do.

Litmus Feature Ratings

Mobile optimization
10
Email deliverability reporting
5
Standard reports
10
Custom reports
2
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10