Great, easy to use tool
April 28, 2022

Great, easy to use tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We used Litmus as an inbox monitor tool and for analytics. We had a constant challenge on the length of the email which engagement analytics helped with. Providing clear stats to stakeholders on reading time helped us to improve overall engagement. Great tool and very easy to set up. Inbox rendering was also helpful to address any changes to ESPs rendering engines without a need to test everything manually.
  • inbox rendering
  • analytics
  • easy set up
  • would be good to have a scroll report for longer emails
  • refreshing tabs can be quite slow
  • better insight on email engagement
  • time saved on testing
  • spam report
We haven't integrated Sailthru with Litmus. It was used separately and in a silo. There was a planned integration but we have canceled the subscription
It was quite tricky to convince stakeholders that even publishing email channels is not for writing long stories. Presenting some analysis from litmus helped
We have not. We have one designer that tests the emails and is responsible for renderability.
I am not aware of anything else to what we had available - the inbox test. analytics, spam reports...

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?


Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?


Litmus is a great tool overall. I really liked using it and it gave me enough information to have difficult conversations with my stakeholders. Setting up a campaign can be done but a non-technical person. Even for the least experienced members of the marketing team, this should be a very easy tool to use

Litmus Feature Ratings

Mobile optimization
Email deliverability reporting
Standard reports
Custom reports
URL Validation
Link Tracking
Spam Testing
Email Previews